The Best-Reviewed General Contractor in the Area!
At American Custom Contractors, we have been redefining the contracting experience and providing superior customer service for more than four decades. But don’t take our word for it – read our customer reviews!
American Custom Contractors was great throughout the process of buying and installing our new roof. They guided us through making an insurance claim and getting insurance approval. Leading up to the install, they let me know when materials were ordered and when they would be able to install. I received phone calls from Tim the Forman on our job. He was great communicating with us. At the end he and I did a walk through. His crew did an exceptional job from start to finish. We couldn't be happier. Would definitely recommend them.
We are extremely pleased with American Custom Contractors service, especially with Russell Phillips. He has dealt with our (terrible) insurance company in the best way possible and went above and beyond to get our roof approved for replacement.
From start to finish American Custom Contractors was a pleasure to work with. Christian Ramirez was essential in handling the insurance discussions and requests. And once the work began, the ACC team, under the careful and thorough supervision of project manager Tim Booth, was extremely professional, hardworking, always arrived on time and did not cut corners. A roof reinstall is not exactly an experience one looks forward to but these guys are terrific. And our roof looks GREAT!
Updates: We also just worked with this company to replace our siding, and they were once again fantastic. It's an extremely professional operation -- from Aaron who helped us determine the right products and approach for our house's exterior to Joel who managed the project, and David and Anibal who were here every day making it happen (and doing an incredible job at it). Each person involved checked in proactively multiple times along the way to make sure we understood how things were going and what our options were when we hit a hidden snag. Not only are these people honest, trustworthy, and communicative, their attention to detail at each stage of the process is seriously top notch. We're thrilled with the end result and can't recommend them highly enough.
Aaron worked with my spouse over a period of several months (yes, months) while we navigated a frustrating roof warranty claim with the warranty company. He was patient and communicative. When it came time to do the actual work, Aaron and the crew were fantastic. They made sure we understood our options on venting and warranties well in advance. Day-of, they were on time, protected our landscaping, made sure to clean up every last nail and piece of debris, and were kind enough to use a box of remaining shingles to re-cover a small roof structure over our basement stairs that wasn't included in the original scope of work. Fantastic customer service experience and highly recommend. We hope to work with them again in the future.
From start to finish, I was very happy with ACC. Mike S. was an excellent project consultant and Blase S. was an amazing project manager. During initial phases, I really appreciated that Mike was there to help guide the process and address any of my concerns. He was very knowledgeable and a pleasure to work with. The quality of work on the project itself was top-notch and I love result. Blase went above and beyond - any time I had a question or issue he was all over it and made sure that I was happy. He is the best PM I have ever worked with in terms of professionalism, communication, and attention to detail. I really enjoyed working with the entire team at ACC, the customer service was great and I will definitely refer my friends and neighbors.
American Custom was great to work with. They communicated clearly and worked with my insurance company to get what I needed done. I highly recommend them (which is something I don’t normally do).
Dave Forskey and his team did an amazing job fixing our roof. Highly recommend them to anyone
Hans and his crew did an amazing job! My roof was fixed in one day, they cleaned up the debris and very efficient. The communication with the company was top notch. I will be recommending this company to anyone who is in need of their services.
We are THRILLED with our new roof and gutters! The installation was quick, professional and made with attention to detail. The crew was pleasant to work with and neat/tidy. We love our new roof which gives our home an elegant, updated look! Thank you!
Dave, Joel, and the American Custom Contractors staff did an excellent job identifying damage, guiding us through the insurance claims process, and scheduling installation of our new roof. The installation went as scheduled and the crew were punctual, efficient, and courteous. They were responsive to any questions or concern we had and ensured all debris and materials were cleaned throughout the day. We would highly recommend the company to anybody considering a new roof or other services they provide. We plan on hiring them again for future work as well.